Our advice line is open 24/7 – call 01785 270832.

Palliative care advice and guidance for patients, carers, loved ones, and healthcare professionals.

We can answer enquiries and signpost you to specialist teams and other organisations who could help.

Hospice services

Main reception phone line

  • 01785 254645
  • Open weekdays 9 am – 5 pm
  • Closed bank holidays – Christmas Day, Boxing Day and New Years Day

Inpatient Unit visiting hours

  • Visiting hours remain the same – you can visit your loved ones on our Inpatient Unit anytime
  • Everyone is welcome – if you’d like to bring pets, please call 01785 254645 first so we can make sure it’s a comfortable experience for everyone
  • You’re free to bring flowers, cards and gifts
  • If you have Covid symptoms (high temperature, cough, loss of smell or taste), please call 01785 270832 before visiting

Therapy & Wellbeing outpatient sessions

  • No mens’ group or tai chi on Wednesday, 23 December
  • No sessions week commencing Monday, 29 December
  • Normal schedule resumes week commencing Monday, 5 January

Charity shops

  • Christmas Eve & New Year’s Eve: closing at 1 pm
  • Christmas Day, Boxing Day & New Year’s Day: closed
  • All other days: open as usual

Our charity shops

People outside the shop front. Five are in nurses uniform and Charles Hanson is in the middle. They are laughing and kicking their legs out.

Explore our 16 shops, including eBay and Depop.

Find your nearest shop

Therapy & Wellbeing Centre

A range of sessions for expert support, advice, and a friendly chat.

View our support

Wellbeing resources

Practical tips and support to help you care for your mind and body.

Wellbeing resources