Care and support

Our advice line is open 24/7 – call 01785 270832.

We can answer enquiries and signpost you to specialist teams and other organisations who could help.
During weekday office hours, we can also take referrals to our care.

Unsure about asking for help?

Illustration of a smiling lady sitting on a bench next to her little dog.

Don’t face an incurable diagnosis alone.
Find out how we supported Alison.

Watch Alison’s story

Therapy and Wellbeing

Man seated in chair receiving treatment from a professional complementary therapist.

A range of services to help you manage your condition.

Therapy & Wellbeing

Lymphoedema clinic

Lymphoedema nurse and her patient smiling.

Personalised treatment to help manage lymphoedema.

Lymphoedema clinic

Plan your care

A patient and carer chatting to a volunteer.

Plan ahead. Document your wishes for your future care.

Plan your care in advance

Palliative care nurse specialists

Palliative care nurse specialists at Katharine House.

Nurse specialists providing care in-home and community care.

Palliative care nurse specialists

Home care

Two Hospice at Home staff leaving the hospice to visit a patient. Equipped with bags and folders.

Rapid response service for end-of-life support at home.

At Home service

Staying with us

A female healthcare assistant pictured with a seated female patient. Both are smiling.

Information on in-patient stays, support and visiting.

Staying at Katharine House

Family and carer support

Javier, the family support team leader, stands next to our Therapy and Wellbeing sign, smiling to the camera.

Support for those near and dear to our patients.

Family and carer support

Information and resources

Wellbeing resources

Wooden circles in a line. The unhappy circle is at the back with the happy face in front and in focus.

A library of links and videos to support your wellbeing.

Wellbeing resources

Questions about your care

Senior female patient seated beside female medical director; both smiling at one another.

Find out how to get answers or seek an advocate to help you.

Questions about your care

Bereavement and grief

Park bench

We’re here for you. Please make use of our ongoing support.

What to do when someone dies


Make a referral

Stan from our Patient Pathway team takes a call using a headset and types on the computer keyboard.

Information for healthcare professionals

Make a referral