Find us
151–153 Marsh Street North
Hanley
ST1 5HR.
Store information
We can't wait to welcome you to The Big Charity Shop – Hanley. Find everything you need to plan your visit below.
Opening hours
Monday – Saturday
9 am – 4:45 pm
Sundays and Bank Holidays
10 am – 4 pm
Call us
Email us
Donations accepted at The Big Charity Shop Hanley:
- homewares & bric-a-brac
- electrical items complete with plug
- clothing
- CDs, DVDs & video games
- toys & games
- large & small furniture
- gym equipment
- handbags, shoes & jewellery
- nursery & children’s equipment with original fixings and manufacturer’s manual
- books.
While we are always grateful for donations, there are items we can’t accept due to safety, legal or storage requirements. Check out our donation guide for more details.
Your support in action
Every donation and purchase helps turn pre-loved items into vital hospice care for local patients and families.
-
£ 1m +
Over £1m raised towards care by our shops last year (2025-2026)
raised towards care by our shops.
-
5m
5 million items donated to our shops last year (2025-2026)
items donated to our shops in the last year (2025-2026).
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2,630
people received expert hospice care and support.
2025–2026
Volunteer in our shops
Whether you're looking to gain experience, meet new people or give something back, we'd love to hear from you.
Register your interest and we'll be in touch.
Apply to be a Retail Volunteer
Register your interest and we'll be in touch.
More ways to support
Free furniture collection
Book your free furniture collection. Your goods will be sold in our shops, raising funds to provide specialist hospice care and support.
House clearance
If you need help clearing a property, our experienced team can help. Saleable items are sold through our hospice shops to help raise funds for local hospice care, and we recycle wherever possible.
Gift Aid
Sign up to Gift Aid – a government scheme that allows us to claim 25% more on your donations of goods or money at no extra cost to you.