Retail Visual Merchandise and Customer Service Volunteer
Support our charity shop team – creating welcoming, well-organised, attractive retail spaces, assisting customers and helping keep our shops running smoothly.
Why volunteer with us?
Our volunteers and staff are at the heart of everything we do. Their compassion, energy and dedication help us provide outstanding care and support across our local community, when it matters most.
Whether you’re hoping to meet new people, learn new skills, build confidence or simply make a difference, there’s a place for you here. From our busy charity shops and beautiful gardens to administration, IT and patient-facing roles, our opportunities are as varied as the people who give their time to us. Volunteering isn’t only about giving back; there are many ways in which you can benefit from volunteering with us.
Benefits of volunteering
- Make a real difference to local people and families.
- Learn new skills and gain valuable experience.
- Build confidence and develop your talents.
- Meet like-minded people and make new friends.
- Enhance your CV and future career opportunities.
- Improve your wellbeing and sense of purpose.
- Become part of a friendly and supportive community.
- Know that your time is helping Katharine House Hospice provide vital care and support.
I decided I’d like to give something back and also wanted to meet new people and make new friends.Sue, Volunteer
Join an award-winning team
We are proud that our volunteers have been recognised with the Queen’s Award for Voluntary Service, the highest award given to volunteer groups in the UK.
This prestigious award reflects the passion, commitment and impact our volunteers make every day.
Current volunteer vacancies
Online Sales (e-Commerce) volunteer
This flexible volunteer role is perfect if you love vintage finds, enjoy photography, or want to build e-commerce experience in a friendly and supportive environment.
Gardening Volunteer
Help create peaceful outdoor spaces for patients and families
Additional volunteering opportunities
Volunteer in the hospice
Volunteer in the hospice
Our hospice volunteers help create a warm, welcoming environment for patients, families, visitors and staff. From reception and refreshments to companionship, activity support, admin and event or fundraising help, there’s a role to suit your interests and confidence. Full support and guidance is provided every step of the way.
Volunteer in our retail shops
Volunteer in our retail shops
Our charity shops raise over £1 million a year towards hospice care, and our retail volunteers make it happen – welcoming customers, sorting donations, pricing stock, creating displays and keeping our shops looking their best. No previous retail experience is needed; full training and ongoing support are provided.
Other ways to get involved
Other ways to get involved
We also welcome volunteers across a range of support functions, including HR, Finance, IT, Marketing and Administration. Whether you can offer a few hours a month or a few hours a week, your support makes a real difference – and we'll help match you to a role that suits your skills and interests.
Not sure if volunteering is for you?
Spend a couple of hours with us, meet the team, and see what volunteering at Katharine House Hospice is really like – no commitment required.
Ask about a taster session
Get involved – volunteer
Take the first step today and discover how rewarding volunteering can be.
Find out more
Corporate volunteering
Put your team’s time and skills to good use. Help make a difference to local people and families by volunteering with your colleagues.
Jobs
Our greatest asset is our staff, both paid and voluntary. Discover our staff benefits, what our people say about working here and view our current vacancies.
Support us
Donate. Shop. Fundraise. Volunteer. Find out more about how you can support us.