Symptom and pain management
Our nurses can help find the right treatments to make you more comfortable. Most can prescribe medication, helping you get pain relief and medicines quickly when needed.
Palliative care nurses are specially trained professionals who care for people with incurable illnesses.
They focus on what matters most to you, improving quality of life by managing pain, symptoms and offering emotional support to the whole family.
What do palliative care nurses do?
You’ll be supported by a dedicated palliative care nurse who gets to know you and your needs.
They can visit you at home, in the hospice, in the community, or support you over the phone and refer you to other services if required.
They can visit you at home, in the hospice, in the community, or support you over the phone and refer you to other services if required.
Emotional and practical support
Our nurses are here for your emotional wellbeing too, as well as for your loved ones. They can help with practical matters such as benefit applications, Blue Badge forms and referrals to other services.
Coordinating care
To make things easier for you and your family, our nurses work closely with healthcare professionals and support services to make sure your care is joined up and consistent.
Future planning
We can help you think about future care, discuss your wishes, and support you with Advance Care Plans, ReSPECT forms and DNAR decisions if you’d like to explore them.
Being there when you need us
Our palliative care advice line is available 24/7, 365 days a year. A palliative care nurse is available every day from 9 am – 5 pm for advice, guidance and reassurance.
Need our support?
Referrals can be made by healthcare professionals using our referral form.
If you'd like advice and guidance for yourself or a loved one, our palliative care advice line is here for you 24/7, every day of the year.
After each visit, your palliative care nurse will talk with you and your family to agree when the next one should be.
If your condition changes or you need closer monitoring, visits may be more frequent.
+ Will I be told when the next palliative care nurse visit or call is?
Yes. Your nurse will usually agree the next visit before they leave or end the call, so you and your family know what to expect.
+ Can I ask for a visit or call from a palliative care nurse sooner?
Yes. If anything changes or you’re worried, you can call our 24/7 advice line: 01785 270832.
Your nurse will try to visit sooner or arrange for another nurse to see you.
You can ask for a time that suits you, and we’ll do our best to accommodate your request.
+ How long does support from a palliative care nurse last?
Support from our palliative care nurses continues for as long as it’s needed.
If your symptoms are well managed and you’re stable, we may discharge you from regular nurse visits and refer you to our Outpatient service if appropriate.
You can still contact our 24/7 advice line at any time.
+ What areas do your palliative care nurses cover?
Our palliative care nurses support people registered with all GP practices in Stafford.
Through patient request, we also support people registered in Stone surgeries, Hazeldene surgery and Penkridge surgery.
Advocacy
Sometimes information about care and treatment can feel difficult to understand.
If you need support to make decisions, understand your rights or have your voice heard, you can ask for help from an independent advocate.
Advocacy is free and available to anyone who needs support.
Plan your care
An advance care plan helps you think about and record what matters most to you. It helps others understand your wishes if you’re unable to speak for yourself in the future.
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