As a Retail & Customer Service Volunteer, you’ll support our charity shop team – creating welcoming, well-organised, attractive retail spaces, assisting customers and helping keep our shops running smoothly.
Location: choose from Stafford, Norton Bridge, Rugeley, Cannock, Leek, Penkridge, Eccleshall, Newport, Hanley, Stoke and Hednesford – whichever is best for you
Hours: Flexible (minimum a few hours/week)
Type: Volunteer Role
Reports to: Store Management Team
Join us to help raise vital funds for our hospice care. As a retail & customer service volunteer, you’ll support our charity shop team – creating welcoming, well-organised, attractive retail spaces, assisting customers and helping keep our shops running smoothly.
Whether you’re interested in fashion, enjoy helping people or want to build real-world retail experience, this role offers a chance to contribute meaningfully and build your skills – all in a friendly, supportive environment.
You can choose to focus on one area or get involved in all aspects of shop retail and customer service:
We welcome volunteers from all backgrounds. No previous retail experience is needed – just bring:
Volunteer and become part of something meaningful. Help us raise funds that support people facing incurable illness.
Fill in our quick form or give us a call on 078135 27459 or 01785 254645 ext. 160 for an informal chat.
We are a registered hospice charity. Our free, specialist care and support is available to adults across Stafford and surrounding areas who have a progressive, life-limiting illness. We also support patient families, carers and healthcare professionals.
Discover more about our shops, online stores, furniture collection and house clearance services.
Volunteers who have dedicated a combined 275 years of service to our hospice were recognised at a special celebration evening on Monday, 8 June.
Mike Smith already volunteers his time and expertise as a trustee. Now, he’s taking that support further by joining our Retail Board, helping ensure our charity shops continue to fund care for local families.
Emma Yates brings over 20 years’ experience in retail and income generation, and she has recently joined our Retail Board to support the vital role our shops play in funding care for local families.
