If you’re looking for a charity shop in Stoke with a wide variety of items to choose from, The Big Charity Shop is the perfect place to explore. Conveniently located in a central spot in Stoke, this store plays a key role in raising vital funds to support Katharine House Hospice’s specialist palliative care services.
Every visit, every purchase, and every donation helps us continue supporting patients with incurable illnesses and their families.
With new stock arriving regularly, there’s always something fresh to discover. From clothing and accessories to furniture and homewares, our friendly team is always ready to assist, making it easy for you to shop and know that your support is making a significant impact in the local community.
Donations
Our Stoke Shop thrives thanks to the generosity of the local community. By donating your pre-loved items, you’re directly helping to fund free, specialist care for patients and support for their families.
With your help, our shops raise over £1 million a year towards our care.
What we can accept
We welcome a wide range of good-quality donations, including:
- Furniture such as sofas, armchairs, dining tables, wardrobes, and beds
- Homewares including ornaments, kitchenware, and decorative pieces
- Clothing, shoes, and accessories for all ages
- Books, DVDs, games, and toys
- Electrical items with a plug that are in working order
For a detailed list of items we can accept, see the PDF Below.
What we cannot accept
For ethical reasons and legal compliance, we do not sell the following items:
- Broken or damaged goods
- Electrical items that are faulty or without a plug
- Items that need gas
- Upholstered furniture without the correct fire safety labels
- Toys without a CE or UKCA mark
For a detailed list of items we cannot accept, see the PDF Below.
Furniture Collection Service
If you have larger items to donate, our free furniture collection service makes it easy to contribute. Whether it’s a sofa, wardrobe, bed, or dining set, our team can arrange a convenient time to collect bulky items from your home. Before collection, all items are reviewed to ensure they meet safety and resale standards.
Once sold in our shop, your donated furniture helps raise important funds for Katharine House Hospice, supporting our mission to provide free care and support to patients and their families.
Smaller items such as clothing, books, and homewares can be dropped off directly at the shop during business hours.
Volunteer at The Big Charity Shop – Stoke
Our charity shop thrives thanks to the hard work and dedication of our volunteers. Whether you’re helping customers, sorting donations, or arranging stock, there’s a variety of roles available to match different skills and schedules. Volunteering is a great way to contribute to your local community, meet new people, and gain valuable experience.
Why not join our current Volunteer team? We have various roles available including stockroom assistants, merchandising helpers, cashiers, and other positions. If you’d like to get involved, stop by the shop for a friendly chat with the manager or give us a call — your support really makes a difference.
Visit Us Today
Looking for a charity shop in Stoke? The Big Charity Shop is the perfect place to find unique items while supporting families in need. Our wide range of products and friendly staff make it an enjoyable experience every time you visit.
Whether you’re donating, shopping for something special, or considering volunteering, we’d love to welcome you. Your support helps us continue providing free care and services to those who need it most.
Thanks to you
It’s thanks to people like you that we can care for people like Alison.
So thank you, and we hope to see you again soon.❤️
Can’t listen to the video? Read a transcript of Alison’s story.
Free Collection
We pick up quality, used furniture, electrical and large household items.
House Clearance
We offer selective removal and full house clearance services.