From personal experience to giving back: Paul joins our Retail Board
08 April 2026 | View all news
After seeing the care his mum received, Paul Harris wanted to make a difference.
Now, he’s doing just that – joining our charity as a Retail non-executive director (NED), helping to grow the income that supports local families when they need it most.
Each year, our retail shops raise over £1 million, helping fund our expert, compassionate care.
Behind the scenes, our Retail Board – made up of trustees, our Chief Executive and volunteer experts (NED) – helps guide this work so every donation and purchase has the biggest impact.
We spoke to Paul to learn more about what inspired him and what he brings to the board.
Why did you become a retail NED for Katharine House Hospice?
Having lived in Stafford for 30 years, Katharine House Hospice is my local hospice, and having seen first-hand the difference hospice care made to my mother in her final year, I wanted to find a way to give something back.
When I learned there was an opportunity to support the retail side of the organisation, it felt like the right fit – a chance to use my commercial experience to help sustain the care that means so much to local families.
What experience, skills or insights do you bring to the Retail Board?
I run a home improvements business that has both physical sites and a group of retail websites, so I spend my days working with sales staff, online marketplaces, digital marketing, and the technology that connects them.
Charity retail is evolving quickly – platforms like Vinted and Depop are changing how people buy and sell second-hand, and I’m keen to help Katharine House Hospice make the most of these opportunities alongside the traditional shop and eBay model.
What do you hope to help our retail team achieve in the coming year?
I’d like to help the team explore new ways to reach customers online and make listing and selling as efficient as possible.
Some exciting tools are emerging that use AI to speed up the process, and I think there’s real potential to grow income without adding pressure on staff and volunteers.
Ultimately, every extra pound raised means more care for patients and families.
Do you have a favourite charity shop find, or something you especially like about charity shops?
I’m always drawn to the book section – there’s something satisfying about finding a title you’d never have come across otherwise.
What I love about charity shops is that every purchase has a purpose. You’re not just buying something – you’re helping fund something that matters.