Posted 6 months ago

HOURS: 30 to 37.5 hours per week, flexible over a 7 day trading period

SALARY: £19, 000 per annum to £22,000 per annum, depending on experience

Job Ref: RDMS03a

Do you want to join our team and help drive the customer experience in one of our stores?

Do you want a retail role that makes a difference?

The Big Charity Shop on Lonsdale Street in Stoke is one of 16 retail outlets for Katharine House Hospice, which provides free specialist palliative care through a range of services to the people of Mid-Staffordshire.

Our shops are the face of our retail brand, so if you want to work in a role that makes a positive difference every day and help Katharine House offer the best care to people in our community affected by progressive illnesses live life to the full – then look no further!

We are seeking a highly motivated and extremely well organised individual to assist the manager in running our store, ensuring its success and moving the store forward.

Supporting the Store Manager running this large busy store and managing the team of staff and volunteers in their absence, you will need to inspire, lead and develop the team alongside the Store Manager and be responsible for delivering a fantastic customer experience.

The ideal candidate will be a dynamic, business focused individual with an artistic flair, who is keen to drive the sales of this local charity. You will have new ideas, excellent people skills and have strong commercial skills to achieve budgeted sales and profitability. You will ideally have experience of supervising staff in a retail background. This is a physically demanding position in a busy retail environment with some lifting of furniture/donated goods required.

Application packs can be downloaded from this website, or requested by contacting the Personnel Office on 01785 218257 or by email from

Closing date: 5pm on Wednesday, 26th January 2022 We reserve the right to withdraw this vacancy before this date, if sufficient applications are received.

Please note: Completed applications may be emailed to or submitted as hard copies, by the closing date above; unfortunately we are unable to accept or consider CV’s

Equal Opportunities Monitoring Form

Expression of interest letter

Job Description – Retail – Deputy Manager

KHH Application Form – Word document

PDF Amendable Application Form

Values Statement

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