FAQ's

Our registered charity number is 1011712.

We rely heavily on donations. It costs £2.25 million to provide our full range of care services each year, we receive just 25% of this in statutory funding, the rest we must raise ourselves with your help.

Katharine House Hospice provides palliative care for adults in Mid-Staffordshire coping with advanced life-limiting conditions. These conditions include Multiple Sclerosis, Motor Neurone Disease, End Stage Renal Failure, End Stage Heart Disease and Cancer. Our aim is to help patients and their families to live their lives as fully as possible.

The world health organisation defines palliative care as

"Palliative care is an approach that improves the quality of life of patients and their families facing the problem associated with life-threatening illness, through the prevention and relief of suffering by means of early identification and impeccable assessment and treatment of pain and other problems, physical, psychosocial and spiritual.

• Provides relief from pain and other distressing symptoms
• Affirms life and regards dying as a normal process
• Intends neither to hasten or postpone death
• Integrates the psychological and spiritual aspects of patient care
• Offers a support system to help patients live as actively as possible until death
• Offers a support system to help the family cope during the patient's illness and in their own bereavement
• Uses a team approach to address the needs of patients and their families, including bereavement counselling, if indicated
• Will enhance quality of life, and may also positively influence the course of an illness

Is applicable early in the course of illness, in conjunction with other therapies that are intended to prolong life, such as chemotherapy or radiation therapy, and includes those investigations needed to better understand and manage distressing clinical complications"

Source: World Health Organization (WHO) definition of palliative care 2002

Katharine House Hospice does offer end of life care and some patients do die here however 50% go home after receiving treatment which makes them more comfortable, these include symptom control or respite care.

No our services are not solely for cancer patients, we also care for patients with other advanced life-limiting conditions including

• Multiple sclerosis
• Renal failure
• Heart failure
• Respiratory diseases
• Motor Neurone Disease

All the services at the Hospice are available to patients and carers free of charge.

The respite for Carers service at the Hospice enables Carers of patients with advanced life-limiting conditions to have a few hours off safe in the knowledge that their loved one is being well looked after by a qualified health care assistant.

We rely almost entirely on donations. It costs £2.25 million to provide our full range of care services each year, we only receive 25% of this in statutory funding, the rest we must raise ourselves with your help.

Probably one of the best ways to support the Hospice is to give monthly by Standing Order because it is a convenient and easy way for you to get involved, and it helps us to plan for the future and reduce our administration costs.

To ensure a secure the future of the Hospice we need to build a solid base of financial support for our patients and their families and ROCK SOLID supporters help us to do this by making a small, regular gift by standing order and so help us to plan for the future with confidence.

Click here to find out more about regular giving by standing order.

However, we know everyone is unique and there are may ways to support the Hospice, click here to find out more about what you could do.

If would like advice regarding the organisation of your event please contact the fundraising team on 01785 270808 or email fundraising@khhospice.org.uk

Click here to find out more about organising your own activity.

Please contact our Corporate Fundraiser Kelly Day on 01785 254645 who will be happy to discuss your requirements. Alternatively email kday@khhospice.org.uk

If you would like to look at ways companies can get involved click here.

Please contact our Corporate Fundraiser Kelly Day on 01785 254645 or email kday@khhospice.org.uk. Kelly will be able to support you in your efforts. She can offer ideas, practical support and enthusiasm.

If you would like to look at ways that employees and companies can get involved click here.
 

Our corporate partners can receive a comprehensive and tailored package of benefits that are appropriate to them and their level of support. For more details please call Kelly Day our Corporate Fundraiser on 01785 254645 or email kday@khhospice.org.uk.

If you would like to look at ways that we could work together click here.

There are three ways to do this:

For an application form please contact the Lottery Team on 01785 270857 or email lottery@khhospice.org.uk

Download the lottery form here.

Visit our online shop by clicking here.

The top prize in our lottery is £2,000. There are 149 other prizes ranging from £5 to £125, so there are 150 lucky winners every week.

The lottery raises approximately £250,000 for the Hospice a year.

The winning numbers will be displayed on the website. Cheques are dispatched directly to winners within a few days.

The lottery is drawn every Friday.

The shops are located throughout our catchment area and there are outlets in Stafford, Stone, Cannock, Eccleshall, Hednesford, Littleworth, Newport, Penkridge and Uttoxeter. To view a full list of our shop locations, click here.

The easiest way to do this is to drop the goods off at your nearest Hospice shop. Click here to find your nearest shop.

For more information please contact the Retail Team on 01785 814 823 or via email retail@khhospice.org.uk.

For a more information about volunteering with the Hospice please contact the retail office on 01785 814823

This is a list of items we are happy to receive in our shops.

• Clothing
• Textiles
• Hats
• Shoes
• Handbags
• Pictures
• Mirrors
• Ornaments
• China
• Pottery
• Glassware
• Copper and brass goods
• Jewellery
• Boxed gift set
• Musical instruments
• Games
• Jigsaws
• Toys
• Videos
• CD's
• Books
• Small items of furniture

The shops are grateful for all donations without which we would be unable to raise funds for the Hospice.

We have a large number of roles for volunteers so there is usually something to match most skills and interests. In the first instance have a chat with our Voluntary Services team, call them on 01785 254645, email info@khhospice.org.uk or click here for more information.

We need 77 volunteers each week to fill the regular roles plus drivers for our Day Care patients, plus the numerous less regular but much needed roles!

Volunteering can be a great way to learn new skills. At Katharine House Hospice you might receive training in Bereavement Support, Simple Massage, Mini-bus Training, Food Hygiene and Customer Care. And of course there is a lot of ‘on the job’ training for all roles within the Hospice, our shops and our tea bars.

Nearly one third of our current volunteers have received their Long Service Awards. You can spot those who have volunteered for 10 years or more by the special badges they wear!